Terms & Conditions

Please read these Terms & Conditions carefully before using our website or placing an order. By accessing, browsing, or purchasing from this website, you agree to be bound by all the terms stated below.

These Terms & Conditions govern your use of the website www.lakhnavilibaas.com (“Website”) and the purchase of products offered by Lakhnavi Libaas (“we”, “us”, “our”).

1. About the Brand

The Website is owned and operated by Lakhnavi Libaas, an Indian ethnic wear brand offering premium handcrafted apparel. These Terms apply to all current and future users, visitors, and customers of the Website.

2. Products & Orders

All products displayed on the Website are subject to availability.

By placing an order, you confirm that the information provided by you is accurate and complete.

We reserve the right to:

• Refuse or cancel any order at our sole discretion
• Limit quantities purchased per customer
• Discontinue any product without prior notice

Product images are for representational purposes only. Actual product colour and appearance may vary slightly due to lighting, photography, or screen resolution.

3. Pricing & Payments

All prices listed on the Website are in Indian Rupees (INR) unless stated otherwise.

• Prices are subject to change without prior notice
• Applicable taxes and shipping charges are calculated at checkout
• Payments are processed securely via authorized third-party payment gateways

We do not store or process card details directly on our servers.

4. Shipping & Delivery

Shipping timelines and charges are outlined in our Shipping Policy, available on the Website and incorporated herein by reference.

While we strive to deliver orders within the estimated timeframe, delays caused by logistics partners, natural events, or unforeseen circumstances are beyond our control.

5. Cancellation, Returns & Exchanges

All cancellation, return, and exchange requests are governed by our Return & Exchange Policy available on the Website.

Lakhnavi Libaas reserves the right to assess each request on a case-by-case basis in accordance with the stated policy.

6. Customer Communication & Opt-Out

By placing an order or submitting your contact details, you consent to receive transactional communications via email or SMS.

You may opt out of promotional communications at any time by writing to:

📧 support@lakhnavilibaas.com

Transactional messages related to orders will continue even if you opt out of marketing emails.

7. Intellectual Property Rights

All content on the Website including text, images, graphics, logos, product designs, layouts, and trademarks are the exclusive property of Lakhnavi Libaas.

You may not:

• Copy, reproduce, distribute, resell, or exploit any content or product
• Use our branding, images, or designs without prior written consent

Unauthorised use may result in legal action.

8. Website Usage Rules

You agree not to:

• Use the Website for unlawful purposes
• Disrupt or interfere with the Website’s security or functionality
• Upload or transmit harmful, abusive, defamatory, or misleading content
• Engage in spam, fraudulent activity, or data scraping

Any misuse may result in restricted or terminated access.

9. User-Generated Content

By submitting reviews, comments, or other content on the Website or our social platforms, you grant Lakhnavi Libaas a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display such content for business and marketing purposes.

10. Disclaimer of Warranties

All products and website content are provided on an “as is” and “as available” basis.

We make no warranties, express or implied, including but not limited to:

• Merchantability
• Fitness for a particular purpose
• Accuracy or completeness of content

Your use of the Website and products is at your own risk.

11. Limitation of Liability

To the maximum extent permitted by law, Lakhnavi Libaas shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Use or inability to use the Website
• Purchase or use of products
• Delays, interruptions, or errors

Our total liability, if any, shall not exceed the amount paid by you for the product(s) purchased.

12. Indemnification

You agree to indemnify and hold harmless Lakhnavi Libaas, its owners, employees, affiliates, and partners from any claims, damages, losses, or expenses arising from:

• Your violation of these Terms
• Misuse of the Website
• Infringement of intellectual property or legal rights

13. Privacy

Your use of the Website is also governed by our Privacy Policy, which explains how we collect and use your information.

14. Force Majeure

We shall not be held liable for failure or delay in performance due to events beyond our reasonable control, including natural disasters, acts of God, strikes, government actions, or technical failures.

15. Termination of Service

We reserve the right to suspend or terminate access to the Website or services at any time without prior notice, at our sole discretion.

16. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

All disputes shall be subject to the exclusive jurisdiction of the courts located in India.

17. Updates to Terms

Lakhnavi Libaas reserves the right to update or modify these Terms at any time. Continued use of the Website after changes implies acceptance of the revised Terms.

18. Agreement to Be Bound

By using this Website or placing an order, you acknowledge that you have read, understood, and agreed to be bound by these Terms & Conditions.