Privacy Policy

At Lakhnavi Libaas, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

About Us

The website www.lakhnavilibaas.com is owned and operated by Lakhnavi Libaas, an Indian fashion brand offering premium ethnic wear.

This Privacy Policy applies to all current and former visitors, customers, and users of our website.

Information We Collect

We may collect the following types of information:

Personal & Contact Information

Name, email address, mobile number, shipping address, billing address, city, state, country, postal code, and IP address.

Payment Information

When you place an order, payment details are processed securely by our authorized payment gateway partners. We do not store or have access to your credit/debit card numbers, CVV, or expiry details.

User-Provided Information

Information you voluntarily provide through contact forms, emails, reviews, or interactions on our social media platforms.

Technical & Usage Information

Details such as browser type, device information, operating system, pages visited, duration of visits, referral sources, and IP address.

How We Collect Information

• Directly from you when you place an order, create an account, or contact us.
• Automatically through cookies, web beacons, and analytics tools such as Google Analytics.
• From third-party platforms when you interact with us via social media or integrated services.

How We Use Your Information

• Process and fulfill your orders
• Communicate order confirmations, shipping updates, and service messages
• Respond to inquiries and customer support requests
• Improve our website, products, and customer experience
• Personalize content and recommendations
• Send promotional emails, offers, or newsletters (you may opt out at any time)
• Detect, prevent, and address security or fraud-related issues
• Comply with legal obligations

Sharing of Information

We may share your information with:

• Service providers such as logistics partners, payment gateways, and IT support services
• Marketing and communication partners assisting us with customer outreach
• Legal or regulatory authorities if required by law or to protect our rights
• Business successors in the event of a merger, acquisition, or sale of assets

We do not sell or rent your personal information to third parties.

Email & Communication Preferences

You may opt out of receiving promotional emails from us by contacting:

📧 support@lakhnavilibaas.com

Please note that even if you opt out of marketing communications, we may still send you transactional messages related to your orders.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies separately.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is completely secure.

Updates to This Policy

This Privacy Policy may be updated periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised effective date.

Jurisdiction

This Privacy Policy is governed by and interpreted in accordance with the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of Indian courts.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

📧 support@lakhnavilibaas.com