FAQs
Shopping
How can I place an order?
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Explore our collections and select your preferred product. Click “Add to Bag” and review your
items in the cart before proceeding to checkout.
Is creating an account required?
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You can browse freely, but creating an account is required to place an order and track it
smoothly.
I forgot my password. What should I do?
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Use the “Forgot Password” option on the sign-in page and follow the instructions sent to
your email.
Payment
Which payment methods are accepted?
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We accept credit cards, debit cards, net banking, UPI and wallets. Bank transfers can be
arranged upon request.
Is it safe to make online payments?
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All transactions are protected by secure encryption and trusted payment gateways.
My payment was debited more than once. What should I do?
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Please contact our support team with your transaction details for quick resolution.
Delivery
When will my order be delivered?
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Orders are dispatched within 24 hours and delivered within 4–5 business days.
Are delivery charges applicable?
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Free shipping is available on orders above ₹5,000. Otherwise, a flat ₹150 fee applies.
Who will deliver my order?
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We ship via trusted courier partners like Delhivery and Bluedart. Please avoid accepting
damaged packages.